Unable to Connect to the Printer. Check Your Configurations and Try Again.

I tried to ready the scan to due east-postal service part on my new printer with no luck.

Currently, the printer can scan to my reckoner, but non due east-mail.

I enter a different electronic mail address to analyze and test and I become an mistake message maxim

"The printer cannot connect to the remote destination. "Cheque your configurations, and so effort again.

Hullo

Try to set as follows and permit me know the resutls:

Default to: [email protected]

Proper noun of the default brandish: xxxx

SMTP server: smtp - mail.outlook.com

SMTP port: 587

Always apply a secure connection SSL/TLS (checked)

Validate the certificate of the server (not controlled)

The maximum size of the E-mail: unlimited

Server requires authentication (verified)

User name [e-mail protected]

Countersign: countersign for hotmail account

If you are having problem using this configuration, please let me know the exact error provided following the configuration test.

Shlomi

Tags: HP Printers

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  Hey @jakobius,

  I empathize that you have some issues with the scan to E-mail service on your Officejet Pro 8620 e-all-in-one printer. I can help you with that.

  Usually, if you have entered your information on scan and she has accepted the data but refuses to analyze, information technology means that your server information sent eastward-mail service saying that the information was correct, then in fact, something isn't. I propose endeavor to re-enter your server information, just effort different ports instead.

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  Hello @alok7,

  Welcome to the HP community!

  I empathize that you have a problem with scanning to E-mail app on eastward-all-in-i printer, HP Photosmart 7520. I'd love to help you with this.

  Here are the steps I advise to endeavour everything showtime:

  Network Power Reset:

  We'll get out the router and unplug the ability cable (Annotation: do not reset the router.), and and so practice the aforementioned with the printer and close down the reckoner. Afterward a minute, plug in the router, expect to fully plow on, so plug the printer back in and await for the wireless light become solid. One time the router and the printer are on, get ahead and re - plough on the figurer. This volition refresh the network connectedness.

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  one. on the front panel of the printer, press your upwardly wireless icon

  2. Select settings.

  3. Select restore default network settings.

  iv turn on your printer.

  5. once information technology is initialized to relieve, press the wireless icon again.

  6. Select settings.

  7. Select Wireless Banana , and then follow the prompts to enter the details of your wireless network.

  8. try to actuate the spider web services again.

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  If your spider web services connected, even if scanning to electronic mail does not work, you may need to reset the web services on the device.

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  1. printing the Web Services button on the front console.
  2. tap on settings.
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  4. press on the icon Spider web Services , one time again on the printer and go through the installation process.

  5. once the web service has been activated again, try to configure your scan to East-mail

  Delight respond to let me know if these measures have helped to solve your trouble.

  Thanks for posting!

  

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  just get Scan to Eastward-mail (= ste) cannot work.

  everything works fine: fax and networkprinter. any fine. but ste does not piece of work.

  I know, I have to enter the ip accost of smtp gateway entering the name instead. I probably know email address password corresponding, I know ports (smtp: 465 / pop3: 995), and I know I should employ * not valid instead * SMTP AUTH (self)...

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  a disappointed nayss

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